Privacy Policy

At CosmoSource, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or engage with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Company name

• Email address

• Phone number

• Shipping and billing details

• Any information you voluntarily submit through contact forms or inquiries

b. Non-Personal Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

• Cookies and usage data

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and requests

• Provide quotations, product details, and services

• Process orders and manage business relationships

• Improve website functionality and user experience

• Communicate updates, offers, or important notices

• Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

CosmoSource uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Understand website traffic and usage patterns

• Improve website performance and content

• Remember user preferences

You may disable cookies in your browser settings, but some website features may not function properly.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only with:

• Trusted service providers (logistics, IT, payment processing)

• Legal or regulatory authorities when required by law

• Business partners strictly for order fulfillment or service delivery

All third parties are required to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

While we strive to protect your information, no method of online transmission is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill business and contractual obligations

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction or updates

• Request deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. CosmoSource is not responsible for the privacy practices or content of third-party sites. We encourage users to review their privacy policies separately.

9. Children’s Privacy

Our website and services are intended for business and professional use only. We do not knowingly collect personal information from individuals under the age of 18.

10. International Data Transfers

As a global supplier, your information may be processed or stored in different countries. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

CosmoSource reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

CosmoSource
📧 Email: info@cosmosource.ae
🌐 Website: www.cosmosource.ae